Western States Fire Protection - California (Los Angeles)
The Western States Fire Protection Southern California group servicing Los Angeles and the surrounding southern area of California comprises two offices, one in Upland, California and the other in Lakewood, California. The WSFP Upland office primarily handles residential customers, while the Western States Fire Protection Lakewood office handles commercial clients. This fire protection group actually started in San Diego in 1988 to handle the fire protection needs and requirements of residential customers only. Wesley Sue is the current Area Manager. Wesley has been with WSFP Los Angeles for over 6 years, and has over 33 years of experience in fire protection systems.
There are 39 employees between the two offices, with 14 office and support staff and 25 field personnel. The field staff average fifteen years experience in the fire protection field, with almost 400 years combined fire protection expertise. Field staff includes fitters, service technicians, foremen, alarm and detection (A&D) technicians, and inspectors. The lead designer has met all NICET Level 4 test requirements. Seven of the superintendents and foremen are UA STAR certified. All Western States Fire Protection fire alarm service technicians are factory certified on the entire range of fire equipment that is installed.
One of the most important factors for Western States Fire Protection Southern California is to deliver outstanding customer service - as Wesley Sue states, "We are passionate about customer service!" The top priority of both the Upland and Lakewood WSFP offices is to satisfy and exceed the clients' fire protection needs and requirements, and to meet these expectations with professionalism and integrity. Western States Fire Protection Southern California group is focused on the company mission of protecting lives and property (life safety).
The fire protection work that is handled between the Upland and Lakewood WSFP offices is roughly 60 percent commercial construction, 20 percent service calls, and 20 percent residential. The Western States Fire Protection Southern California offices take pride in being one-call, one-stop fire protection service and installation providers, handling sprinkler systems, alarm & detection, service and repair work, as well as new installation and retrofit work of existing fire protection systems. No matter how complex the clients' fire suppression and equipment problems are, the Upland and Lakewood WSFP designers, fitters, installers and technicians come up with complete solutions. Communication, problem solving and outstanding workmanship are just some of the traits that are part of every job undertaken by the Western States Fire Protection Southern California offices.
The Western States Fire Protection Southern California group and/or staff are members of the following professional organizations and associations:
- National Fire Sprinkler Association (NFSA)
- Building Industries Association (BIA)
- Building Owners and Managers Association (BOMA)
The Western States Fire Protection Southern California offices have worked with a wide variety of clients and industries, including movie studios, building and property managers, private residences, general contractors, homebuilders, and many others. One of the many testimonials that have been received by WSFP came from Sony Pictures - the job involved the installation of two fire pumps on top of an underground storage tank that was constructed in the 1930s. While many fire protection contractors would have passed on the job, Western States Fire Protection didn't shirk this challenging work - successfully completing the retrofit and exceeding the customers' expectations.
The WSFP Southern California offices other strengths are the unparalleled extensive experience that the staff has in all facets of fire protection. No problem is too difficult or complex for the Western States Fire Protection Southern California offices to solve (as proven by the above Sony Pictures studio example). In other words, there isn't a fire protection situation that the WSFP Southern California offices haven't seen before.
What's in store for the future of the Western States Fire Protection Southern California offices? Wesley Sue predicts that there will be a strong demand for radio monitoring by both residential and commercial clients, and is currently putting their dedicated monitoring stations (owned and operated by WSFP) in place, thereby assuring fast response to any alarm. Wireless radio monitoring, featuring dedicated radio frequencies and backup power supplies, can be more dependable than conventional wired alarm systems, which rely on conventional power supplies and telephone connections.