APi National Service Group
Partnering for Comprehensive Fire Protection Solutions
Western States Fire Protection proudly collaborates with APi National Service Group (APi NSG) to manage national accounts, providing clients with unparalleled fire protection and life safety services. By joining forces with APi NSG, one of the industry’s largest and most esteemed service and system providers, you gain access to a single, qualified resource that efficiently manages fire protection and life safety systems across your regional or national portfolio of properties.
APi National Service Group: Your Comprehensive Fire Protection Partner
Specializing in fire protection services, APi NSG is dedicated to offering exceptional customer-driven service while maximizing efficiency and minimizing waste. With over 80 branch office locations in the United States and 18 in Canada, APi NSG is poised to serve customers wherever they may be located.
Our Goal: Building Enduring Relationships
At Western States Fire Protection and APi NSG, our primary goal is to forge long-term relationships with our clients. We assemble dedicated teams committed to delivering exceptional customer service, responsiveness, safety, and integrity. Our clients benefit from having a single point of contact for all their fire protection and life safety system needs, ensuring coordinated service at every level. We take immense pride in combining the agility of a small company with the advantages of a large organization.
Comprehensive Fire Protection Services
APi NSG offers an extensive range of services for fire suppression and life safety systems, including:
- Code-required testing and inspections
- Repair services
- Retrofits of fire suppression and life safety systems
Serving National Account Customers with Excellence
Our National Account customers enjoy greater consistency by working with a dedicated point of contact. They can rest assured that their fire protection and life safety systems receive regular inspections, testing, repairs, and servicing to optimize performance and reliability.
Key Advantages for National Account Customers
- One Phone Number: Our representatives provide 24/7 support with a toll-free number for service across the United States and Canada. Service calls are promptly dispatched to the appropriate fire protection branch office or affiliate for immediate attention and follow-up.
- 24-Hour Emergency Service: Reach us at 888.274.8595 for round-the-clock emergency assistance.
- Dedicated Client Account Team: Each customer is assigned a dedicated account representative and administrator to offer comprehensive support and servicing.
- Coordinated and Consistent Service: APi NSG ensures that all facilities’ fire suppression and life safety systems undergo regular testing, inspections, and servicing for optimal performance and insurance savings.
- Centralized Accounting: Client invoices are generated from APi NSG, and all payments are remitted accordingly.
- Customized Services: We understand that clients have unique needs. Our APi NSG account team works closely with you to tailor our services to meet specific requirements.
- Complimentary Training: Upon request, APi NSG coordinates both formal and informal training on the operation and servicing of fire protection and life safety systems. We also offer training on code-required testing/inspection requirements to enhance your understanding and management of fire and life safety-related equipment. Additionally, APi NSG can assist in developing a regular fire protection service program.
Experience the synergy of Western States Fire Protection and APi National Service Group, empowering your fire protection and life safety solutions with industry-leading expertise and service excellence. Call us or fill out a form today to explore how our partnership can enhance your fire protection capabilities.